Energy bill support

Find out how to get support with gas and electricity bills.

If you’re struggling to pay your energy bills, contact your energy provider first as they may be able to help.

Unfortunately, Gorleston Foodbank isn’t able to support with gas and electricity. However, If you need further support with energy bills, contact one of the organisations below.

Who to contact for support with energy bills

Your energy provider

In the first instance, contact your energy provider to see if they can offer any assistance. They may be able to review your bill and payment plan or have hardship funds available.

Your local council

Contact your local council with the specific request of accessing the Household Support Fund. This is a grant distributed by councils specifically to support those who need it most.

Citizens Advice

Contact your local Citizens Advice office. They will be able to help you identify any grants you may be entitled to and support you with any applications.

British Gas Energy Trust

The British Gas Energy Trust is an independent charitable trust set up to support families and individuals facing financial hardship and fuel poverty. There is help available whether you are a British Gas customer, or with a different supplier.

Advice helpline

If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.

A trained Citizens Advice advisor can help with:

Navigating the social security system.
Identifying any grants you may be eligible for.
Access to emergency support if you can’t afford the essentials.
Referrals for mental health information and support.

Call for free on 0808 208 2138

View options for support communicating on the phone

Get emergency food

If you need help, we can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.

Get emergency food

Hands packing a green tray with food items